'QUEL'S CORNER

Artificial intelligence is rapidly reshaping the foodservice industry from smarter demand forecasting and waste reduction to personalized guest experiences and operational insights. Across corporate dining, higher education, healthcare, and beyond, operators and restauranteurs are using AI as a practical tool to improve efficiency, support teams, and plan more strategically for the future.

When Cracker Barrel recently faced public backlash over changes to its brand and menu identity, it wasn’t just a headline about a restaurant chain — it was a powerful reminder of how deeply people connect with food, space, and experience.